Frequent Questions

Software support services are generally technical support or break/fix services that are delivered for specific software products.

Having someone at your event to capture the moment, the key points and the emotions of the day is a great way to add something different to your conference or event.

It can create a shared record of a conversation, workshop or presentation. It helps people remember key points after the event in a fun way.

Having visual summaries are also great for sharing with your company or on social media to show others what was discussed.

Before live events, it’s always best to discuss:

  • The audience
  • The goal of the Visual Summary (i.e. what is it going to be used for?)
  • The physical or virtual set up and agenda
  • The high-level view of the content that will be covered, agenda and speakers

The Graphic Recorder or Scribe can then prepare for the event. Although, a lot of the content will be captured in the moment as it occurs.

At the event:

  • The Graphic Recorder or Scribe will either be at your event physically (capturing on an iPad and projecting it or drawing on a large-scale board) or virtually
  • They will interpret key points and capture them using pictures and words
  • They will add colour and detail as and when there is time during the day

After the event:

  • The Graphic Recorder or Scribe may want to add some more colour and detail
  • If it is digital, there may be an opportunity to edit
  • They will then deliver the final sketch to you

See more information about How I work here.

Hand drawn images are great because they are imperfect. They engage people as they are interesting to look at, and different from a lot of the images we see on a day to day basis.

People interpret images much faster than written content. Images generally translate well across culture and language barriers. They are engaging and easier for us to process than large amounts of text.

It’s a great way to get your message across quickly, and in a fun way!

The process for virtual events would be similar to physical events (see how I work).

The Graphic Recorder or Scribe would join the virtual event and interpret and capture the content during the event. Generally, virtual events can be fast paced and there may be time after the event to add colour and details.